Follow-up 1: checking it arrived (day 3) Subject: Checking in: {building} repair proposal Hi {first_name}, I wanted to make sure the repair proposal for {building} reached you. I am happy to walk through any of the items. – {contractor_contact} Follow-up 2: why the repairs matter (day 14) Subject: Why the {building} repairs matter Hi {first_name}, a quick note on the items from your inspection: open deficiencies can be cited by the fire marshal or raised by your insurance carrier, and some affect how your system performs in an emergency. Fixing them now keeps your building compliant. The proposal is attached again for convenience. – {contractor_contact} Follow-up 3: offer to phase or adjust (day 21) Subject: Can we help schedule the {building} repairs? Hi {first_name}, if budget or timing is a concern, we can split the work into phases or start with the most urgent items. Reply with what works and I will put together an option. – {contractor_contact} Stop the sequence as soon as the customer replies, approves or declines. Free templates from inspectiontoinvoice.com